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Mele PCG 03 booting problem
#1
Sad 
Hi,everyone. My computer suddenly stopped booting and it only shows "EFI Shell version 2.31(5.8)"
After that I've tried to re-install Windows 8 from USB but it also stops.
It shows "Info: Disk Check Fail", "Info: Current WinPE is in Disk 0, We cannot format it."
"X:/ip3>" and an underline is blinking.

I assume that the computer doesn't recognise any longer the eMMC.
I can still go into Bios but otherwise I can't do anything.
Could anyone help me?
Thanks.
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#2
Hi, we saw you problem.
We have told it to technical team, hopefully they will get solution asap.
Best Regards
MeLE Service Team
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#3
Please also identify your model is PCG03 (32GB) instead of PCG03 (64GB), thanks.
Best Regards
MeLE Service Team
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#4
(11-09-2015, 07:38 AM)Eric Morentin Wrote:  Please also identify your model is PCG03 (32GB) instead of PCG03 (64GB), thanks.

Thanks for the reply!!
My PC is PCG03(32GB) model.
I hope you could find a solution.
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#5
We have replied you by email to offer solution to you.
Thanks
Best Regards
MeLE Service Team
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#6
(11-21-2015, 03:01 AM)Eric Morentin Wrote:  We have replied you by email to offer solution to you.
Thanks

Your technical team confirmed that it could be a hardware problem on the eMMC.
I may apply for a RMA.

I bought it by eBay and I'm not sure how much I have to pay for it.
Anyway thanks for your help.
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#7
Please confirm if our service team offered you a solution to close this case?
If not, please let us know. We will push on this.
Best Regards
MeLE Service Team
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#8
Smile 
(12-15-2015, 06:24 AM)Eric Morentin Wrote:  Please confirm if our service team offered you a solution to close this case?
If not, please let us know. We will push on this.
I sent back the computer to an Ebay seller in England and today I've got a brand new PCG03!
It was pity that the previous computer broke down but at least I've got all help that I really needed.

Thank you all!! Smile
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