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MELE PCG03 (32BIT VERSION)
#1
Hi.

I have the 32 bit PCG03 mini PC and it boots into windows 10 from cold, but when rebooting after say a windows 10 update it freezes at the Intel logo screen.

e.g. no circle of dots spinning around.

Can you please advise Mele.

Thanks. Big Grin
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#2
Please check the Windows version of your PCG03 (32GB) when you bought it, if it is Windows 8.1 with Bing, please go to this topic. If it is Windows 10 Home, please go to this topic.

Remember that even you have upgrade from Windows 8.1 with Bing to Windows 10 Home via Internet, you have to re-install Windows 8.1 with Bing instead of Windows 10 Home when needed. You cannot install Windows 10 Home directly as the genuine key in the BIOS of your mini PC is for Windows 8.1 with Bing.
Best Regards
MeLE Service Team
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#3
(07-07-2016, 09:27 AM)Eric Morentin Wrote:  Please check the Windows version of your PCG03 (32GB) when you bought it, if it is Windows 8.1 with Bing, please go to this topic. If it is Windows 10 Home, please go to this topic.

Remember that even you have upgrade from Windows 8.1 with Bing to Windows 10 Home via Internet, you have to re-install Windows 8.1 with Bing instead of Windows 10 Home when needed. You cannot install Windows 10 Home directly as the genuine key in the BIOS of your mini PC is for Windows 8.1 with Bing.


Hi. Does this mean I should only install Windows 8.1 Bing as this is what the device came with. The windows 10 Image from Mele boots fine, but the PC won't soft reboot.

I will install 8.1 with Bing and see if the problem persists.

Thanks.
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#4
(08-08-2016, 04:48 PM)daveydguk Wrote:  
(07-07-2016, 09:27 AM)Eric Morentin Wrote:  Please check the Windows version of your PCG03 (32GB) when you bought it, if it is Windows 8.1 with Bing, please go to this topic. If it is Windows 10 Home, please go to this topic.

Remember that even you have upgrade from Windows 8.1 with Bing to Windows 10 Home via Internet, you have to re-install Windows 8.1 with Bing instead of Windows 10 Home when needed. You cannot install Windows 10 Home directly as the genuine key in the BIOS of your mini PC is for Windows 8.1 with Bing.


Hi. Does this mean I should only install Windows 8.1 Bing as this is what the device came with. The windows 10 Image from Mele boots fine, but the PC won't soft reboot.

I will install 8.1 with Bing and see if the problem persists.

Thanks.

Ok. Reboots fine with win 8.1 image. Is there no way to use win 10 image on box which was sold with win 8.1 ?

Thanks Smile
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#5
(08-08-2016, 07:17 PM)daveydguk Wrote:  
(08-08-2016, 04:48 PM)daveydguk Wrote:  
(07-07-2016, 09:27 AM)Eric Morentin Wrote:  Please check the Windows version of your PCG03 (32GB) when you bought it, if it is Windows 8.1 with Bing, please go to this topic. If it is Windows 10 Home, please go to this topic.

Remember that even you have upgrade from Windows 8.1 with Bing to Windows 10 Home via Internet, you have to re-install Windows 8.1 with Bing instead of Windows 10 Home when needed. You cannot install Windows 10 Home directly as the genuine key in the BIOS of your mini PC is for Windows 8.1 with Bing.


Hi. Does this mean I should only install Windows 8.1 Bing as this is what the device came with. The windows 10 Image from Mele boots fine, but the PC won't soft reboot.

I will install 8.1 with Bing and see if the problem persists.

Thanks.

Ok. Reboots fine with win 8.1 image. Is there no way to use win 10 image on box which was sold with win 8.1 ?

Thanks  Smile

Hi, daveydguk

According to the policy from Microsoft, all genuine Windows 8.1 with Bing is able to upgrade to Windows 10 free before 29th July 2016. Now the time is passed. If you still prefer the Windows 10 Home on our mini PC, I suggest you buy another new model of mini PC which is PCG03 Plus (CherryTrail), please contact the sales and leave message there to check how much discount they will offer you.

We hope you good luck.
Best Regards
MeLE Service Team
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#6
By the way, here is PCG03 Plus: http://www.aliexpress.com/item/Fanless-Intel-Mini-PC-StarCloud-PCG03-Plus-Windows-10-Quad-Core-Cherry-Trail-Atom-Z8300-2GB/32580905881.html?spm=2114.01010208.3.277.RTNFCL&ws_ab_test=searchweb201556_10,searchweb201602_2_10057_10056_10055_10049_1001​7_10059_10058_10060_10061_10062_10064,searchweb201603_4&btsid=e81f8078-cead-4187-a9cd-6702d8f652ce
Best Regards
MeLE Service Team
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